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Terms of Use

Last updated: April 22, 2026

These Terms of Use govern your use of Pillara, including our website, waitlist, and any related mobile or web applications.

By accessing or using Pillara, you agree to these Terms.

1. About Pillara

Pillara is a medication support tool intended to help users manage medicine routines, reminders, appointment preparation, and safer over-the-counter checks.

2. Not medical advice

Pillara is not a medical service and does not provide medical advice, diagnosis, prescriptions, or treatment.

Information provided through Pillara is for general support and organisational purposes only. Always seek advice from a GP, pharmacist, or other qualified healthcare professional for clinical decisions.

If you think you may be experiencing a medical emergency, seek urgent professional help immediately.

3. Eligibility

You may use Pillara only if you can form a legally binding agreement under applicable law. If you use Pillara on behalf of another person, you confirm that you are authorised to do so.

4. Accounts and information

You are responsible for providing accurate information and for maintaining the confidentiality of any account credentials. You are also responsible for activity that occurs under your account.

5. Acceptable use

You agree not to:

6. Health-related content

You are responsible for reviewing and confirming medicine, health, and appointment information you enter into Pillara. You should not rely on Pillara alone for time-sensitive, urgent, or high-risk medical decisions.

7. Availability and changes

We may update, modify, suspend, or discontinue all or part of Pillara at any time. We do not guarantee that the service will always be available, uninterrupted, secure, or error-free.

8. Early access and beta features

If you use a preview, beta, pilot, or early access version of Pillara, some features may be incomplete, change without notice, or contain errors. Beta access may be withdrawn at any time.

9. Intellectual property

Pillara and its content, branding, design, software, and related materials are owned by us or our licensors and are protected by intellectual property laws. These Terms do not give you any ownership rights in Pillara.

10. Feedback

If you provide feedback, suggestions, or ideas about Pillara, we may use them without restriction or compensation to you.

11. Third-party services

Pillara may link to or integrate with third-party tools or services. We are not responsible for third-party services, their availability, or their content.

12. Disclaimers

Pillara is provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We disclaim warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, goodwill, or business opportunity arising from your use of Pillara.

Nothing in these Terms limits liability where such limitation is not permitted by law.

14. Termination

We may suspend or terminate your access to Pillara if we believe you have violated these Terms, created risk, or used the service unlawfully or improperly.

15. Governing law

These Terms are governed by the laws of the jurisdiction in which Pillara operates, unless applicable law requires otherwise. You may want a lawyer to localise this clause properly before launch.

16. Changes to these terms

We may update these Terms from time to time. If we do, we will post the updated version and change the date at the top of this page.

17. Contact

For questions about these Terms, contact: hello@pillara.app